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June 2, 2021

Email or Domain Whitelisting

Email or Domain Whitelisting

Email or domain whitelisting generally refers to taking manual steps to ensure that a certain IP addresses are not blocked from accessing a specific site or ensuring that emails from a particular recipient or domain don’t end up in your spam folder. If you or your company have noticed that specific SecureDock notification are being quarantined as possible SPAM, then we recommend that the following email domains and IP address be added to your whitelist.   

SecureDock web-app domain:

SecureDock web-app dedicated IP address:

SecureDock corporate email domain:


Email Authentication

As a way of preventing unauthorized sending of emails from illegitimate parties, and to ensure the successful delivery of email notifications sent via the SecureDock web application, we utilize a series of email authentication/validation methods designed specifically for this purpose. These authentication methods include the following:

  • SPF – (Sender Policy Framework)
  • DKIM – (DomainKeys Identified Mail)
  • DMARC – (Domain-based Message Authentication, Reporting & Conformance)

Additional security information is available at:

How to add an Address or Domain to Safe Senders in Outlook

  1. Open Outlook
  2. Go to the Home
  3. In the Delete group, select the arrow next to Junk.
  4. Select Junk E-mail Options.
  5. In the Junk Email Options dialog box, go to the Safe Senders tab.
  6. Select Add.
  7. In the Add address or domain dialog box, enter the email address or domain name you want to safelist. …
  8. Select OK.


How to add an Address or Domain to Safe Senders in Gmail

  1. Open Gmail
  2. Go to the Settings
  3. Go to the Filters and Blocked Addresses
  4. Click the Create a new filter
  5. In the “From” box, type the domain or email address which you would like to whitelist.
  6. Check the box “Never send it to Spam


How to Whitelist a Domain in Office 365

  1. Login to Office 365 as an admin.
  2. Cock the “Admin” drop-down box at the top of the screen, select “Exchange” and click the “Mail Flow” heading.
  3. Click the plus sign icon and select “Bypass spam filtering” from the menu.
  4. Type a name for the rule in the appropriate text box. Something simple such as “Whitelist” suffices.
  5. Select “The senders domain is…” from the “Apply this rule if” drop-down box.
  6. Enter the domain(s) listed above. Do not include the entire email address; rather, just include the domain from which it originates, such as “com.” Click “OK” when you are done.