November 1, 2018

Support

Need Support?

For technical support, general questions, account maintenance, licensing and renewals, or to get in touch with one of our representatives, please fill out the information below:

*If applicable, please use the name associated with your SecureDock account.
*If applicable, please provide the email address associated with your SecureDock account.
*If applicable, please provide the company name associated with your SecureDock account.

 


Troubleshooting guide

To troubleshoot common account issues CLICK HERE


User Instructions

Please select one of the following platforms:

File Transfer
(TED Express)

Image depicting 2 locked document being transferred securely
View instructions

File Storage
(Virtual Safe)

Image depicting a locked vault

View instructions


Release notes

See a list of our most recent system updates and bug fixes

 


Need additional help?

Watch some of our helpful Video Tutorials

 


Feedback

Your feedback is valuable to us

Let us know what you think about our service by completing this quick customer satisfaction survey. 

(estimated completion time ~ 1 minute)

BEGIN SURVEY

Or

If you would like to provide us with a written testimonial, you may use the link below

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