November 1, 2018


Need Support?

For technical support, general questions, account maintenance, licensing and renewals, or to get in touch with one of our representatives, please fill out the information below:


User Help Guides


For written instructions, please select one of the following platforms:

TED Express

View Help Guide

Virtual Safe

View Help Guide


Release notes

See a list of our most recent system updates and bug fixes


Need additional help?

Watch some of our helpful Video Tutorials



Your feedback is valuable to us

We’d love to hear from you to know what you love about our service, or what we could be doing better.