Give us a call today (949) 387-5400
November 1, 2018

Support

Need Support?

To assist you with technical support, general inquiries, account maintenance, licensing and renewals, or to connect with one of our representatives, kindly complete the information form below. We are here to address your needs and ensure prompt assistance.

*If applicable, please use the name associated with your SecureDock account.
*If applicable, please provide the email address associated with your SecureDock account.
*If applicable, please provide the company name associated with your SecureDock account.

 


Troubleshooting guide

To troubleshoot common account issues CLICK HERE


User Instructions

Please select one of the following platforms:

File Transfer
(TED Express)

Image depicting 2 locked document being transferred securely
View instructions

File Storage
(Virtual Safe)

Image depicting a locked vault

View instructions


Release notes

See a list of our most recent system updates and bug fixes

 


Need additional help?

Watch some of our helpful Video Tutorials

 


Feedback

To ensure we cater to our clients’ needs effectively and enhance our current offerings, we kindly request your participation in our brief customer satisfaction survey. Your feedback is invaluable to us!

(estimated completion time ~ 1 minute)

BEGIN SURVEY

Additionally, we would greatly appreciate it if you could provide a written testimonial based on your previous experience with SecureDock.

GIVE TESTIMONIAL